---
title: Deleting your data
description: What you can delete yourself, what has no delete button at all, how to get a copy of your data, and how to close your account.
---

What you can remove yourself, and what you cannot, in one table. The gaps are real and
this page is not going to soften them.

| Thing | Can you delete it? |
| --- | --- |
| A chat, and the files in it | **Yes** |
| An assistant | **Yes** |
| Something you taught it | **Yes** |
| A scheduled job | **Yes** |
| A handed-off task | **No** |
| One individual file | **No** |
| A share link | **No** — see [Sharing results](/docs/sharing-results) |
| Your whole account | **Not yourself** — by request, below |

## Deleting a chat takes its files with it

In the conversation list, each chat has a delete control, and it asks you to confirm.

This is the one deletion that reaches material as well as text. Deleting a conversation
removes its record and clears out both the files you uploaded to it and the files it
produced, then retires the storage the conversation was using.

One honest qualification: clearing the stored files is best-effort. The conversation is
gone and its contents are no longer reachable, but we are not going to promise a
guaranteed byte-level wipe of every copy in the storage layer, and the
[Privacy Policy](https://elsedoes.com/privacy) says the same about backups — deletion
from live systems does not instantly remove data from encrypted backups, which are
isolated from ordinary use and rotated on their own schedule.

## Assistants and things you taught it

Both delete properly and immediately.

An assistant has a delete control in its editor, with a confirmation that says it will be
permanently removed. Something you taught it — under **Things you taught it** on the
Assistants screen — deletes the same way. In both cases the record is removed outright
rather than hidden.

## A task cannot be deleted

There is no delete control on a handed-off task, and no way to ask for one from inside
the product. Its prompt, its steps, its written result and the files it produced stay in
your task list.

The nearest thing is turning a task back into a chat, which stops it and moves the
question into a conversation. That is not deletion — the task record remains, and what
was spent stays spent.

Two things follow from this, and they are worth knowing *before* you hand something over:

- **A task is the wrong place for material you will want gone.** If that matters, do the
  work in a chat, which you can delete.
- **Remember that material given to a task is text, not files** — it goes into the task's
  instructions rather than being stored as an attachment. It is still in the task record.

If you need a task removed, it is a manual request: **hello@elsedoes.com**.

## Individual files

There is no per-file delete. The **Remove** buttons in the composer only clear something
you have staged and not yet sent — once a file is in a run, it stays with that run.

So the unit of deletion is the conversation, not the file.

## Getting a copy of your data

**Settings → Money and data → Download my data** gives you a JSON file straight away.

Be aware of what is in it, because the name is broader than the contents:

- **Included** — your settings, your assistants, and a summary line per task (its id,
  title, prompt, status and timestamps).
- **Not included** — your conversations, any messages, any files or outputs, and your
  receipts.

If you need more than that — a full access request, or a copy in a different form — email
**hello@elsedoes.com**. Receipts and balance history live in the Wallet in the meantime;
see [Reading a receipt](/docs/reading-a-receipt).

## Closing your account

**There is no self-serve account deletion.** Settings has Email, Sign-in method and Sign
out, and that is all — the first two are not currently editable either. Signing out ends
your session on that device and nothing more.

To close an account and have its data deleted, email **hello@elsedoes.com**. The Privacy
Policy words it the same way: delete what you can with the available controls, *or ask us
to delete your account*. We may need to verify who you are before acting on it.

Postal address, for the record:

> Wrise, LLC (Else) — Privacy
> 131 Continental Dr, Suite 305
> Newark, DE 19713, United States

## Nothing expires on its own

Worth stating once more, because people assume the opposite: there is no retention period
and no automatic clean-up. Uploads and outputs stay until something deletes them, and the
only things that delete them are the controls above.

That is described from the other direction in [Your data](/docs/your-data), and the binding
version is the [Privacy Policy](https://elsedoes.com/privacy).